Privacy Policy

Last updated: 18 August 2026

Opecson Signature Enterprise ("Opecson", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, request a quote, or otherwise interact with our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information in order to provide and improve our services to you:

Personal Identification Information: We may collect your full name, email address, telephone number, business name, physical delivery address, and other similar contact information when you place an order, request a quote, create an account, or contact us.

Order and Project Information: When you place an order, we collect details about the products or services you request, including quantities, design specifications, delivery preferences, and payment details.

Payment Information: Payments are processed securely through third-party payment processors such as Paystack. We do not store your full card numbers, CVV codes, or bank account details on our servers. We may retain limited transaction references and amounts for record-keeping and dispute resolution purposes.

Technical and Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, time and date of visits, and other diagnostic data. This information helps us understand how visitors use our site and improve user experience.

Cookies and Tracking Technologies: Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, analyse site traffic, and support our analytics and marketing efforts.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To process and fulfil your orders, prepare designs and proofs, manage production and delivery, and provide customer support.

Communication: To respond to your enquiries, send order confirmations and updates, provide quotes, and share important service-related announcements.

Marketing: With your consent, we may send you promotional emails, newsletters, and offers about our products and services. You may opt out of these communications at any time.

Improvement: To analyse usage patterns, diagnose technical issues, and enhance the functionality, content, and design of our website and services.

Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests, and to protect our rights, safety, and property.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, delivering products, and conducting our business, provided they agree to keep your information confidential.

Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose information when required to do so by law, regulation, or legal process, or when we believe such action is necessary to comply with legal obligations and protect our or others' rights.

4. Data Security

We take the security of your personal information seriously and employ reasonable administrative, technical, and physical safeguards designed to protect it from unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted transmission of sensitive information, and restricted access to personal data on a need-to-know basis. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records, invoices, and supporting documentation may be retained for accounting and tax purposes for the period required by applicable law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: The right to request copies of the personal information we hold about you.

Correction: The right to request that we correct any information you believe is inaccurate or incomplete.

Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.

Restriction: The right to request that we restrict the processing of your personal information under certain circumstances.

Objection: The right to object to our processing of your personal information.

Data Portability: The right to request that we transfer your data to another organisation or directly to you in a structured, commonly used format.

Opt-Out of Marketing: The right to opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Third-Party Links and Services

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

8. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, notify you through the website or by email. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Opecson Signature Enterprise
44 Market Road, Aba, Abia State, Nigeria
Email: info@opecsonsignature.com
Phone: +2347031449996